Privacy Policy
Effective Date: 27 June 2025
At Open Mind Psychologists, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth).
1. Who We Are
This website is operated by Open Mind Psychologists, an Australian-based psychology practice. Our website address is: www.openmindpsychologists.com.au.
2. Information We Collect
We may collect the following personal information when you interact with our website:
- Your name
- Date of birth
- Email address
- Phone number
- Regional location
- Any information you voluntarily submit via our contact forms
We also collect data such as IP address and device information through Google Analytics for website performance and improvement purposes.
3. How We Collect Data
- When you fill out a contact form on our website
- Through Google Analytics, which uses cookies and tracking technologies to collect anonymised usage data
4. Why We Collect Your Information
We collect this information to:
- Respond to your enquiries
- Improve the performance, usability, and effectiveness of our website
- Help us understand how visitors use our website via analytics
5. Third-Party Services
We use the following third-party service providers:
- Google Analytics – to analyse website traffic
- Google Ads – for targeted advertising and remarketing
These providers may use cookies or similar technologies to collect information about your online activity across our site and other websites.
6. Data Sharing
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Any information you provide is used only for the purposes stated above.
7. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. However, no internet transmission is ever completely secure.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections if necessary, in accordance with the Australian Privacy Principles.
9. Contact Us
If you have any questions about this Privacy Policy, or wish to access or correct your data, please contact us via any of the methods available on this website.